Privacy Policy
1. Purpose
In compliance with current legislation on the protection of personal data — Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD), and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons (GDPR) — Fragua Software de Analítica, S.L. wishes to inform the users and/or clients of this website about its policy regarding the processing and protection of personal data.
The entity responsible for processing your data is Fragua Software de Analítica, S.L., with registered address at Calle Comercio 3 Esc. 4 7 A, 28007 – Madrid. You may contact the entity through the following email address: ab@byganalysis.com.
Providing personal data through our portal requires a minimum age of 18, or, where applicable, sufficient legal capacity to contract.
2. Accuracy and Truthfulness of the Data
Users and/or clients accessing this website are not required to provide personal information in order to browse it. Therefore, any communication of data for such purposes will occur because the user and/or client has voluntarily decided to engage in personalized browsing or use of the services available through this website.
Users and/or clients guarantee and are responsible, in any case, for the truthfulness, accuracy, authenticity, and validity of the personal data provided, exempting Fragua Software de Analítica, S.L. from any liability in this regard. The user and/or client is solely responsible for keeping their personal data duly updated. Please notify Fragua Software de Analítica, S.L. if any variation or modification occurs in your personal data.
3. Categories of Data
When browsing our website, you may provide us with data in various ways, including:
3.1. Data you provide when using the website’s forms or when communicating with us via email.
The data will be processed for the purpose specified in each form. If you send us a message, we will process it for the purpose of managing the communications that may be established, based on your request.
We may obtain your express consent for the purpose of sending you commercial communications through each data collection form, or via a request made by email. In these cases, we will always inform you beforehand of all aspects required by the applicable data protection regulations.
Likewise, if after giving your consent you no longer wish to receive commercial communications, you may revoke your authorization by sending an email to ab@byganalysis.com.
3.2. Data automatically collected by the website during your browsing, provided that you have previously given your consent under the terms specified in this privacy policy.
Like most commercial websites, our website uses a technology called “cookies” (small data files that your browser stores on your device’s hard drive) and web server logs to collect information about how our website is used.
For more information on how we use cookies, please refer to our Cookies Policy.
4. Purpose of the Data
Demo Request
We will use the data you provide during the demo request process to manage your request and schedule an appointment with our advisors, in order to provide you with temporary access to our platform.
The legal basis for this processing is the management of pre-contractual measures at the request of the data subject.
The demo booking service is provided through the HubSpot platform, a company based in the United States, which processes the data as a data processor.
Contracting Fragua Services
If you contract our services, we will process the data you provide during the contracting process for the purpose of managing it and handling the contractual relationship established between the parties.
The legal basis is the performance of a contract in which the data subject is a party.
News Feed
We will process your data for the purpose of managing your subscription to the newsletter.
The legal basis is the consent you provide at the time your personal data is collected.
Subscription to the Newsroom Service
The purpose of processing your data is the provision of the contracted service in any of the subscription modalities offered by the Newsroom service.
The legal basis is the performance of a contract in which the data subject is a party.
5. Data Retention
In cases where the legal basis for processing is the performance of a contract or the request for pre-contractual measures by the data subject, we will process your data for as long as such measures or the contractual relationship between the parties remain in force, and subsequently for as long as liabilities may arise between the parties.
When the data is processed on the basis of the data subject’s consent, it will be retained until the individual requests its deletion.
6. Recipients of the Data
Fragua Software de Analítica, S.L.U. collaborates with service providers that process data on behalf of our entity. In these cases, after a strict provider selection process based on guarantees of compliance with data protection regulations, we will enter into the appropriate data processing agreement with such entities.
7. Rights Regarding Your Personal Data
Any person may withdraw their consent at any time when the consent has been granted for data processing. Withdrawal of consent will under no circumstances affect the execution of the subscription contract or any relationships generated prior to withdrawal.
Likewise, you may exercise the following rights:
– Request access to the personal data concerning you.
– Request rectification of inaccurate data.
– Request deletion (“right to be forgotten”) when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
– Request restriction of processing under certain circumstances.
– Object to the processing of your data at any time.
– Request data portability to another controller, when technically possible and under certain circumstances.
– Any other rights recognized by applicable regulations.
Where and how to exercise your rights:
By sending a written request to the controller at their postal address or via email at ab@byganalysis.com, specifying the right you wish to exercise and the personal data concerned.
If you believe your rights have not been duly respected, you have the right to file a complaint with the Spanish Data Protection Agency.
8. Consequences of Not Providing Your Data
Failure to provide, or partial provision of, the required personal data may result in Fragua Software de Analítica, S.L. being unable to correctly process your request and, consequently, the user and/or client may be unable to use the services and activities available on the website.
9. Data Security
Fragua Software de Analítica, S.L. undertakes to fulfill its obligation to maintain the confidentiality of personal data and its duty to safeguard them, adopting the necessary technical, organizational, and administrative security measures to protect their confidentiality and integrity, preventing alteration, loss, unauthorized access, or processing, in accordance with the LOPD and GDPR.
Fragua Software de Analítica, S.L. includes an SSL certificate on its website. This is a security protocol that ensures your data travels fully and securely — meaning data transmission between a server and the user and/or client is fully encrypted.
Fragua Software de Analítica, S.L. cannot guarantee the absolute invulnerability of the Internet network; therefore, it cannot ensure that data will not be accessed fraudulently by third parties.
10. Changes to the Privacy Policy
Fragua Software de Analítica, S.L. reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices. In such cases, Fragua Software de Analítica, S.L. will announce on this page the changes introduced with reasonable notice prior to their implementation.